Return & Refund Policy
Effective Date: June 06, 2025
Thank you for shopping with Munchies And Smoke. We value your trust in our digital platform and the brands featured within our network. Please review our Return & Refund Policy carefully, as it outlines our policy on all sales, transactions, and digital services.
All Sales Are Final
All sales made through MunchiesAndSmoke.com or any affiliated partner platform are considered final. Due to the nature of our brokerage services, digital integrations, and brand partnerships, we do not offer returns, exchanges, or refunds once a transaction has been completed.
No Returns or Exchanges
We do not accept returns or exchanges for any reason, including but not limited to dissatisfaction with a product, change of preference, or errors in order placement. We encourage all users to review their order details and ensure accuracy before completing checkout.
Digital & Third-Party Transactions
Many listings and transactions facilitated by Munchies And Smoke involve third-party partners or independent brands. As a brokerage and digital showcase platform, we do not control or manage the fulfillment or performance of these third-party entities. Therefore, Munchies And Smoke cannot process or authorize refunds on their behalf.
Defective or Damaged Goods
If you receive an item that appears defective or damaged upon delivery, please contact the shipment carrier directly to file a claim. We recommend retaining all packaging and proof of purchase for documentation. Munchies And Smoke does not assume responsibility for damage, loss, or product condition once an order has been shipped from a third-party or partner location.
Digital Service Access
Access to digital services, directory placements, listings, and AI-powered tools provided through Munchies And Smoke are non-refundable and non-transferable once activated or published. Any delays, downtime, or service interruptions do not qualify for refunds or credits.
Discretionary Exceptions
In rare cases, Munchies And Smoke Global HQ management may review a request for an exception. Approval of such exceptions is entirely discretionary and does not create a precedent or obligation for future claims.
Contact Us
For clarification or assistance regarding this policy, please contact our support team via the Contact Us page or email us at [email protected].
By completing a purchase or transaction through our platform, you acknowledge and agree that all sales are final and that Munchies And Smoke is not responsible for refunds, exchanges, or returns under any circumstances.